1. Introduction

Welcome to Gentle Butterfly Phlebotomy LLC ("Gentle Butterfly", "we", "us", or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our mobile lab testing services. By using our services or accessing our website, you agree to the practices described in this policy.

2. Information We Collect

We collect various types of information to provide and improve our services, including:

Personal Identification Information: This includes your name, address, phone number, email address, and any other information you provide when scheduling a service or contacting us.
Health Information: Details related to your health, medical history, and test results collected during our mobile lab testing services.
Payment Information: Information required to process payments, such as credit card details, billing address, and payment history.
Usage Data: Information about how you use our website and services, including IP addresses, browser types, and access times.
3. How We Use Your Information

We use the information we collect for the following purposes:

To Provide and Improve Services: To deliver our mobile lab testing services, process your requests, and ensure accuracy and efficiency.
To Communicate: To contact you regarding your appointments, provide updates about our services, and respond to your inquiries.
To Process Payments: To handle billing and payment transactions securely.
To Maintain Security: To protect against fraud, unauthorized access, and other security threats.
To Comply with Legal Requirements: To meet legal, regulatory, or compliance obligations.
4. How We Share Your Information

We may share your information in the following circumstances:

With Healthcare Providers: To provide results and relevant information to your physician or other healthcare providers as necessary.
With Service Providers: With third-party vendors who assist us in providing our services, processing payments, or performing other functions on our behalf.
For Legal Reasons: When required by law, regulation, or legal process, or to protect our rights, privacy, safety, or property.
With Your Consent: When you provide consent for us to share your information for specific purposes.
5. Data Security

We implement reasonable and appropriate measures to protect your personal and health information from unauthorized access, disclosure, alteration, or destruction. However, no security measures are completely foolproof, and we cannot guarantee the absolute security of your information.

6. Your Rights and Choices

You have the following rights regarding your information:

Access and Correction: You may request access to your personal and health information and request corrections if you believe it is inaccurate.
Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications.
Data Deletion: You may request the deletion of your personal information, subject to any legal or regulatory requirements.
7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us